OCS UK&I ESG Strategy

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UK&I ESG Strategy / 2025 / Page 16

Trust: Honesty, consistency and excellence

Ethical conduct

To become the best facilities services company in the world, we expect

our colleagues to act ethically and to uphold our TRUE Values when

carrying out business on our behalf. Our Code of Conduct is an integral

part in helping us achieve this.

Some of our key supporting actions and programmes:

• Process and policies – developing strong governance and compliance

frameworks and policies to ensure all colleagues do business the

right way.

• Training and campaigns – we launched our Code of Conduct and

anti-bribery policy and training.

• Whistleblowing mechanisms – ensure our colleagues, customers and

suppliers are aware of and have access to our third-party confidential

whistleblowing system – SafeCall, as well as being aware of the

internal compliance route.

Cyber security and data privacy

The use of technology is increasing every day. As OCS incorporates

more digital capabilities and innovations, we must ensure that the

business and its customers are protected.

Some of our key supporting actions and programmes:

• Strong Defences and Processes – OCS have a strong suite of

cyber tooling in place that protect us from common cyber

threats and prepares us for future threats. We have a robust

compliance and data protection function that ensures OCS has the

accreditations that are increasingly required by our customers.

• Training and awareness – colleagues must complete training

to understand and recognise the risks around cyber security

and data privacy to better protect themselves at work and in

their personal lives.

• Resilience – OCS has adaptive AI-driven tooling combined with

strong relationships in industry and government to ensure that

we can respond to evolving threats in a proactive manner.

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