ADVANCED
CAPABILITIES.
HARD SERVICES
CAPITAL PROJECTS
ENERGY SERVICES
TECHNICAL SERVICES
0800 614 678 | HardServicesEnquiries@ocs.com | ocs.com/uk
OCS Hard Services | ocs.com/uk | Page 2
GROUP OVERVIEW
Our vision is to become the best facilities services provider in the
world, and we aim to achieve this by fulfilling our mission - to
make people and places the best they can be – because everyone
should have the best conditions and opportunities to thrive.
As one of the world’s longest-serving facilities services provider,
OCS embeds 125 years of experience and expertise into every
self-delivered service for our 8,000 customers across the UK and
Ireland, APAC and the Middle East.
Our heritage, the dedication of our 130,000 colleagues, and
our ability to evolve uniquely position OCS as the facilities
management team most equipped to achieve the best outcomes
for colleagues, customers, and communities.
Our core services are helping our customers
to be the best they can be.
FACILITIES MANAGEMENT
CLEANING
SECURITY
HARD SERVICES
CATERING
PASSENGER SERVICES
Facilities management of self-
delivered services for the private
and public sectors.
Cleaning services that deliver optimum
health and hygiene for the best
experiences and outcomes.
Safety and security with an
exceptional team and harnessed
technology.
Technical services that help you build,
manage, and maintain your critical
infrastructure.
Enjoy sustenance packed with �avour
and nourishment in equal measure
from our team of in-house chefs.
Enhance airport journeys for your
customers, especially for those
passengers with restricted mobility.
HARD SERVICES
DIVISIONAL OVERVIEW
With thousands of mobile and static engineers delivering
UK-wide coverage, OCS hard services provides the scale
and expertise to deliver multi-site, route-based services and
dedicated static site engineering support for complex projects.
Our comprehensive in-house capabilities include mechanical
and electrical installations, prefabrication, and renewable
energy solutions. We enhance performance and drive
sustainability across critical infrastructure and essential
facilities, making OCS the UK’s leading hard services team.
Mechanical, Electrical and Plumbing
Fire Safety Systems
Heating, Ventilation, and Air Conditioning (HVAC)
Fabric Maintenance
Asset Management
Mobile Delivery Teams and Help Desk
Design and Build
Lifecycle Replacement Programmes
Plant Replacement and Modernisation
Communications and Network Infrastructure
High Voltage >33kV
Energy Reporting, Compliance and Net Zero
Smart Building and Asset Optimisation
Decarbonisation and Energy Efficiency Projects
Low Carbon Energy Solutions
TECHNICAL SERVICES
CAPITAL PROJECTS
ENERGY SERVICES
Expertise for all sectors.
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HARD SERVICES
WHAT MATTERS TO YOU
Our teams undergo over 850,000 technical inspections
annually across the UK and Ireland, achieving 99%
contractual response compliance.
Our OCS hard services team is equipped and poised to
enhance your business environment, helping to make people
and places the best they can be. Through our managed
facilities, we deliver the best experiences, productivity,
practices and resilience for the best customer outcomes.
NICEIC approved contractor – COMPEX, ISO 9001, ISO 14001, OHSAS 18001,
Constructionline, CHAS, Safe Contractor, RoSPA
125 Years
Facilities evolution
in technical services
& innovation.
15,000+
Customer Sites
Delivering Hard Services.
850,000+
Technical inspections
per year.
99%
Customer contractual
response compliance.
SFG20
Approved provider.
4,000+
Technical and
engineering colleagues
across UK and Ireland.
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TECHNICAL SERVICES
ADVANCED
CAPABILITIES.
HARD SERVICES
0800 614 678
HardServicesEnquiries@ocs.com
ocs.com/uk
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SCAN TO VIEW
CASE STUDY
MECHANICAL, ELECTRICAL AND
PLUMBING (MEP)
Our MEP services seamlessly integrate mechanical, electrical,
and plumbing systems for optimal e�ciency and compliance.
From initial planning and design to construction,
commissioning, and ongoing maintenance, we provide
comprehensive support at every stage of your project.
Our team prioritises reliability and sustainability, ensuring all
installations meet regulatory requirements while delivering
long-term value.
FIRE SAFETY SYSTEMS
We specialise in designing, installing, testing, and maintaining
critical life safety systems that keep your business operations
running smoothly.
We firmly believe that fire safety should form the bedrock of
every building, property, asset or vessel. That’s why we deliver
diligent, compliant testing and maintenance to safeguard your
property and the lives of all building users.
Our comprehensive fire solutions cover both passive and active
systems to ensure you’re fully protected.
TECHNICAL SERVICES
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HEATING, VENTILATION, AND AIR
CONDITIONING (HVAC)
Our HVAC solutions create comfortable, energy-e�cient
environments with superior air quality and precise climate control.
We specialise in tailored systems that enhance occupant well-being,
boost operational e�ciency, and align with sustainability goals.
From system design and installation to maintenance and
optimisation, our comprehensive HVAC services cover it all.
BUILDING FABRIC MAINTENANCE
We deliver an extensive suite of hard services to maintain and
enhance the integrity of your buildings and infrastructure.
Our expertise spans all aspects of building fabric maintenance,
ensuring essential structural elements remain in peak condition.
Excelling in structural maintenance, we address wear and tear,
implement preventative measures, and extend the life of your
critical assets.
TECHNICAL SERVICES
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ASSET AND LIFECYCLE MANAGEMENT
We drive e�ciency, reliability, and cost savings with strategic asset
and lifecycle management tailored for facilities management.
Our approach ensures that every asset – from critical
infrastructure to everyday operational components – is optimised,
maintained, and aligned with ISO 55000 standards for maximum
value and performance.
MOBILE DELIVERY & HELP DESK
Our expert mobile delivery teams provide 24/7, 365-day
nationwide coverage, with over 85% self-delivery capabilities for
maximum e�ciency.
We provide round-the-clock, 365-day seamless job management
with dynamic, agile workforce solutions – ensuring maximum
e�ciency and productivity.
TECHNICAL SERVICES
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CAPITAL PROJECTS
ADVANCED
CAPABILITIES.
HARD SERVICES
OCS Hard Services | ocs.com/uk | Page 9
0800 614 678
HardServicesEnquiries@ocs.com
ocs.com/uk
SCAN TO VIEW
CASE STUDY
DESIGN AND BUILD
We o�er full-cycle design and construction solutions, meticulously
tailored to meet the unique infrastructure and operational needs
of our customers.
From initial concept and planning to execution and project
completion, we provide end-to-end support to ensure seamless,
high-quality results.
We integrate innovative technologies, smart engineering practices,
and industry best standards to optimise project outcomes.
LIFECYCLE REPLACEMENT
PROGRAMMES
We provide comprehensive lifecycle replacement
programmes designed to proactively address the challenges
of ageing infrastructure.
By implementing strategic upgrades and timely
replacements, we help organisations maintain operational
e�ciency, ensure compliance with evolving standards, and
enhance sustainability.
Through detailed asset assessments, predictive maintenance
strategies, and phased implementation plans, we deliver
smooth transitions that keep your facilities running at
optimal performance.
CAPITAL PROJECTS
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